BioDiscovery, Inc. respects the privacy of its customers, partners, and website visitors.
BioDiscovery collects Personal Data including, but not limited to, the following information: full name, email address, phone number, job title, department, company, precise location, device IDs, IP address, and certain cookie and network identifiers, as well as any other information you voluntarily submit.
BioDiscovery is the data controller of your Personal Data, but BioDiscovery also acts as a data processor for Personal Data that is processed through the websites.
How We collect Personal Data
We process different data when you install or use our products, when you visit our Website, or when we meet you at events.
Legal basis for processing
We process Personal Data, whether it can be traced back directly or indirectly to an identifiable person or not, for a variety of different purposes set out in further detail below:
Your consent is required for the processing of certain Personal Data. In cases where we are not already authorized to process the Personal Data under applicable law, we may ask for your consent to contact you by telephone, mail and/ or email about other offers, products, promotions, developments or services which we think may be of interest to you and for other marketing purposes.
Withdrawing Your Consent: You may at any time withdraw the consent you provide for the processing of your Personal Data for the purposes set forth in this Privacy Notice, provided that we are not required by applicable law to retain such information. To withdraw consent, please contact us.
If you want to stop receiving future marketing messages and materials, you can do so by clicking the “unsubscribe” link included in our email marketing messages or by contacting us.
In certain circumstances, applicable data protection laws allow us to process your Personal Data without needing to obtain your consent:
How We disclose Personal Data
We may disclose your Personal Data as described in this Privacy Notice, including:
Transfer and Storage of Personal Data
We store personal data only to the extent required to fulfill the purpose. The storage period depends on legal requirements and the duration of the contractual relationship. Should the data no longer be used, it will be anonymized and/or deleted in accordance with legal regulations. Should you wish to have your data deleted, please contact us. However, please note that after the confirmation of your deletion request it is not possible to restore your data.
No financial information is collected on our Website. For any files you send us for Technical Support, Demos, etc., we use data hosting service providers in the United States to host the information we collect, and we use technical measures to secure your data. While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.
A cookie is a file that stores data on a user’s computer or returns it to the web server. The data in the file is information a user has entered using an online form, or generic information about the visiting user, such as IP address or browser type. A cookie can either be temporary or persistent, but ultimately the user is in control of it and how any cookie is stored through their web browser. Cookies help us to improve our site and to deliver a better and more personalized service. They enable us:
Social Network Widgets
Our Website may include social media sharing widgets that may provide information to their associated social media or third-parties about your interactions with our web pages that you visit, even if you do not click on or otherwise interact with the plug-in or widget. Information is transmitted from your browser and may include an identifier assigned by the social media or third party, information about your browser type, operating system, device type, IP address, and the URL of the web page where widget appears. If you use social media tools or visit social media sites, you should read their privacy disclosures, to learn what information they collect, use, and share.
Community and Public Area
Unless clearly declared a “private” area, information posted to online forums, message boards, chat areas, news groups, and other interactive web pages is available for viewing (but not discussion) by the general public. Use of such interactive web pages is voluntary and information posted on these formats may be deleted at any time. We expect communications on such pages to be respectful of others and of BioDiscovery’s mission. We do not typically monitor our interactive web pages; parents should use caution when allowing children to view those pages. Please remember that any information disclosed in these areas becomes public information, and exercise caution when deciding to disclose your personal information.
The Website contains links to other sites. BioDiscovery is not responsible for the privacy practices or the content of external websites. Websites maintained by third parties may collect information and use it in a way inconsistent with this privacy statement. We encourage our users to be aware when they leave the Website, and to read the privacy statements of each website they visit. Websites maintained by third parties may also refer to BioDiscovery products, processes, or services; unless BioDiscovery has provided explicit authority, such references in no way indicate our endorsement, recommendation, or preference.
Subject to applicable law, you have the following rights in relation to your Personal Data:
Right of access: If you ask us, we will confirm whether we are processing your Personal Data and, if so, provide you with a copy of that Personal Data (along with certain other details). If you require additional copies, we may need to charge a reasonable fee.
Right to rectification: If your Personal Data is inaccurate or incomplete, you are entitled to have it rectified or completed. If we have shared your Personal Data with others, we will tell them about the rectification where possible. If you ask us, where possible and lawful to do so, we will also tell you with whom we shared your Personal Data so that you can contact them directly.
Right to erasure: You may ask us to delete or remove your Personal Data and we will do so in some circumstances, such as where we no longer need it (we may not delete your data when other interests outweigh your right to deletion). If we have shared your Personal Data with others, we will tell them about the erasure where possible. If you ask us, where possible and lawful to do so, we will also tell you with whom we shared your Personal Data so that you can contact them directly.
Right to restrict processing: You may ask us to restrict or ‘block’ the processing of your Personal Data in certain circumstances, such as where you contest the accuracy of that personal data or object to us processing it. We will tell you before we lift any restriction on processing. If we have shared your personal data with others, we will tell them about the restriction where possible. If you ask us, where possible and lawful to do so, we will also tell you with whom we shared your personal data so that you can contact them directly.
Right to data portability: Effective 25 May 2018, you have the right to obtain your Personal Data from us that you consented to give us or that is necessary to perform a contract with you. We will give you your Personal Data in a structured, commonly used and machine-readable format. You may reuse it elsewhere.
Right to object: You may ask us at any time to stop processing your personal data, and we will do so:
Rights in relation to automated decision-making and profiling: You have the right to be free from decisions based solely on automated processing of your personal data, including profiling, that affect you, unless such processing is necessary for entering into, or the performance of, a contract between you and us or you provide your explicit consent to such processing.
Right to withdraw consent: If we rely on your consent to process your Personal Data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on your prior consent.
Right to lodge a complaint with the data protection authority: If you have a concern about our privacy practices, including the way we have handled your Personal Data, you can report it to the data protection authority that is authorized to hear those concerns.
You may exercise your rights by contacting us as indicated under the “Contact Us” section below.
You may change you communication preferences at any time by clicking on “Update your email preferences to choose the types of emails you receive” displayed at the bottom of every email correspondence.